No, all dates given are estimates. For this reason we ask that you give us the earliest possible date you would be willing to release the vehicle, even though it may not be your preferred date.

We put you in direct contact with your carrier. The carrier also, typically, will call you the afternoon or evening before your pick up or delivery (they won’t just show up unannounced). However, carriers are out on the road battling traffic, weather and any number of other factors that can and do throw it off their pickup and delivery projections from time to time.

If the projected dates we give you come and you are unable to make contact with your carrier, please call our office immediately so that we may help resolve the situation.

Damage is rare, but unfortunately it does happen. The single most important thing for you to do if your vehicle is damaged is to note the damage on your final bill of lading report when you receive the vehicle.

The bill of lading is the report that the driver will fill out on pickup, denoting if there is any pre-existing damage. Any damage that occurs in transit must be entered on this report on delivery. Failure to do so could seriously hinder your damage claim, so we cannot stress this enough. Look your vehicle over thoroughly when you receive it. The bill of lading is a document that releases the carrier of liability once signed at delivery.

You can pay in cash or by card at the time of delivery. 

On average, it takes 1 to 2 days to transport a car to a distance of 200 miles; 200 to 600 miles 2 to 4 days; 600 – 1000 miles 3 to 5 days; 1000 – 1500 miles 4 to 6 days 1500 – 2000 miles 5 to 7 days; 2000 – 2400 miles 6 to 8 days; 2400 and up 7 to 9 days.